The term “family owned and operated,” has been tossed around over and over without much significance. But it still means something to us. Eastern Floral truly is a family-owned retail florist, and we take a lot of pride in that.
At Eastern Floral, we understand that when you place an order with us, you also place trust in our hands. We also know that in order to keep your business in the future, we must continue to earn your trust with expectations we will always strive to exceed.
It all starts with a guarantee, designed for you (our customers), that by accepting the request to fulfill your order, we will ensure that your gift or design will be created to value selected.
Because we are working with perishable products of nature, there may be circumstances when the exact product you order is out of stock, or perhaps our stock on hand may not be up to the quality standards that our family has established for Eastern Floral.
Should substitutions be necessary, we will use our very best judgment in order to see that the value and timeliness of your delivery is accomplished. If we believe for any reason that may not be possible, we will notify you immediately.
We understand there are many options when it comes to buying flowers and we also know when you see a deal that sounds “too good to be true,” beware, because it usually is – and that is why your trust is so important to us. We strive to make every gift and design from Eastern Floral one that we’re proud to put our name on and we refuse to compromise on the quality and value that you expect from us.
Thank you for trusting us to represent your good taste with a gift, and name you can trust!
– Your Friends at Eastern Floral