ABOUT US

Eastern Floral has been a significant part of the Grand Rapids community for over 60 years. Family owned and operated, Eastern Floral is committed to offering only the finest floral arrangements, plants, gift items and much more, backed by service that is friendly and prompt. Our talented Master Designers offer distinctive, personalized arrangements that range from traditional to contemporary and beyond. Our coolers are brimming with the freshest cut flowers from around the world. Healthy green and blooming plants bask in our sun-filled solarium, cared for by professional Plant Technicians and Master Gardeners. Our 5500 square foot Gift Shop is unsurpassed in selection and beauty, staffed by specially trained gift consultants. At Eastern Floral, every one of our associates is dedicated to making your visit with us a rewarding experience.

We look forward to serving you and meeting all of your floral and gift needs.

Grand Rapids - 818 Butterworth St SW : 8am - 6pm M-F; 8am - 4pm Sat - Phone: 616-949-2200
Grand Rapids - 2836 Broadmoor Ave SE : 9am- 5:30pm M-F; 9am - 4pm Sat - Phone: 616-949-2200
Grand Rapids - 5150  Northland Dr NE : 9am - 5:30pm M-F; 9am - 2pm Sat - Phone: 616-949-2200
Holland - 11595 E Lakewood Blvd : 8am - 6pm M-F; 8am - 4pm Sat - Phone: 616-399-5060
Grand Haven - 915 Washington Ave : 9am - 5:30pm M-F; 9am - 4pm Sat - Phone: 616-842-4340
Spring Lake - 110 S Lake Ave : 9am - 5:30pm M-F; 9am - 2pm Sat - Phone: 616-846-0050

All stores are closed on Sunday

To help assure on-time delivery during the busy holiday season, place your order at least 2 days prior to all the following major holidays.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Easter, Mother’s Day, Memorial Day Father’s Day, Independence Day and Labor Day.

           

Our shop serves the following areas: Grand Rapids, Ada, Alaska, Alto, Byron Center, Caledonia, Cascade, Comstock Park, Cutlerville, Dutton, East Grand Rapids, Grand Haven, Grandville, Hudsonville, Jenison, Kentwood, Standale, Walker, Wyoming, Rockford, Belmont, Cannonsburg, Lake Bella Vista, Sparta, Cedar Springs, Holland, Zeeland, Borculo, Spring Lake, Ferrysburg, Fruitport, West Olive ,Amberwood Apartments, Appledorn Living Ctr, Christian Haven, Ferguson Hospital, Forest View Hospital, Fountain View Retirement Vlg, Freedom Village Holland, Grand Pines Assisted Living, Hackley Hospital, Heartland Of Holland, Heartwood Lodge, Holland Community Hospital, Inn At Freedom Village, Mc Intosh Manor, Mercy Hospital, Metro Health Hospital, Mary Free Bed, Muskegon General Hospital, North Ottawa Community, Oak Crest Manors Of Holland, Porter Hills, Resthaven Care Center, Resthaven Home Care, Resthaven Patrons & Care Ctr, Resthaven Retirement, Riverside Nursing Center, Robbinswood Assisted Living, Sanctuary at the Shore, Seville Residence, Spectrum Health Butterworth Campus, Spectrum Blodgett Tendercare Health Care, St. Marys Hospital, Village At Appledorn, Warm Friend Rest Haven, Waverly Meadows, Wildwood Creek Manor, Zeeland Community.

We also deliver to the following facilities
Breton Manor	Byron Center Manor
Concentra Medical Ctr	Cook Funeral Homes
Matthysse, Kuiper, DeGraaf	Ofield Funeral Home
Railside Living Ctr

At Eastern Floral, we are proud to offer many unique items from our floral and gift lines including:

• An extensive inventory of exotic tropicals
• Ornate European/Dish Gardens
• Exquisite silk and dried flower arrangements
• Creative wedding consultation and design
• Tasteful yet elegant funeral and memorial arrangements
• Professional decorating services
• Gourmet, fruit, and gift baskets
• Decorative and scented candles
• Holiday wreaths and swags
• Artificial Yuletide trees in many dimensions
• Collectibles from Department 56, Precious Moments, Radko, Byers, and more.
• Plush animals of all sizes
• Home Décor

If you have any questions or need more information, please email us at sales@easternfloral.com or call us directly at (800)494-2202. We're always here to serve you and make your flower-sending experience a pleasure.

Eastern Floral
818 Butterworth St SW
Grand Rapids, MI 49504

A local delivery fee of $9.95 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 12:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.